Founded in 2005, FEChat is the leading provider of hosted solutions for managing online customer interactions. Our on-demand software enables companies to identify and proactively engage the right customer, using the right communication channel, at the right time. FEChat's comprehensive software platform is a fully integrated multi-channel communication solution that facilitates real-time sales, customer service and marketing. We delivers tools that support and manage all online customer interactions: chat, email and self-service/knowledgebase. By supplying a single web-based platform and unified customer history, We enables companies to deliver a personalized and seamless service experience. More than 1,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest and Verizon, have implemented FEChat technology to increase sales, satisfaction and loyalty; reduce service costs; and improve agent productivity.

If you are a FEChat client and have billing or support questions, or if you are interested in either enabling FEChat on your website or becoming a partner, please contact us.

• Sales: Sales@fechat.com
• Support: Support@fechat.com
• Partners: Partners@fechat.com