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Features
Text Chat
Interact in real time with visitors to your web site.
Hyperlinks and Images
Include clickable links and images in your text chats.
Geo Location
Enables showing the country, region, and city for any visitor in a chat.
Sending File
Enables operators to send files to customers directly from browers, not software installation needed.
Preset Text Messages
Save time and ensure consistency by storing common responses for fast access.
Smart Invites
Saves all your chat sessions and allows you to access them online.
Instant Online Chat History
Interact in real time with visitors to your web site.
E-Mail Signature
Allow customers fast access to your personnel by adding FEChat buttons to your e-mail signatures.
Customizable Button with Status
Create custom buttons for your web site that integrate with the style of your site and change depending on the availability of assistance.
Multiple Website Support
Enables implementing chat buttons on multiple websites and enables your operators to see where each chat originates.
Support Schedule
Outside your company's normal business hours, customers are notified of the next time that your online personnel will be available. Customers also have the option to leave an electronic message, automatically sent to your e-mail address.
Web Based Administration
View statistics, add accounts or modify features from anywhere in the world using a standard web browser.
Basic Stats
Basic operator statistics including Call Volume, Average and Total Call Time.